Privacy Policy

Effective Date: [1/1/2025]

Welcome to Vloeiend Nederlands Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or services.

1. Information We Collect

• Personal Information: Name, email address, phone number, payment details, and other details you provide during registration or checkout.
• Non-Personal Information: IP address, browser type, device information, and browsing behavior collected via cookies and similar technologies.

2. How We Use Your Information

We use your information to:

• Process transactions and provide requested services.
• Communicate updates, promotions, and offers (you can opt-out anytime).
• Improve our website and services through analytics.
• Ensure compliance with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Payment processors, hosting providers, and marketing platforms.
• Legal Authorities: When required to comply with legal obligations or protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

5. Your Rights

• Access, update, or delete your personal information.
• Opt-out of marketing communications.
• Request a copy of your data.

6. Cookies and Tracking

Our website uses cookies to enhance user experience. You can manage or disable cookies through your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with an updated effective date.

Contact Us
If you have questions about this Privacy Policy, contact us at:

• Email: [email protected]
• Phone: 01040250741

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Refund Policy

Effective Date: [1/1/2025]

At Vloeiend Nederlands, customer satisfaction is our top priority. If you are not satisfied with your purchase, we are here to help.

Online Course Booking and Refund Policy:

• Booking Confirmation: To secure your seat in an online course, the full course fee must be paid before the course start date.
• Refund Policy for Cancellations Within 7 Days from the Start Date: If you cancel less than 7 days before the course starts:
  You will receive a 50% refund of the amount paid, provided you cannot find a replacement to take your spot.
• If you can arrange for someone to take your place, you will receive a 100% refund.

Refund & Cancellation Policy:

• If you cancel more than 7 days before the course begins, you will receive a 100% refund of the amount paid.
• No Refunds After the Course Starts
• Once the course has started, no refunds will be issued for any reason, regardless of whether you attend the sessions or not.
• If you book a course under a promotional offer, the payment is non-refundable in all circumstances.

Recorded Online Course Policy

• Booking Confirmation: To access a recorded online course, the full course fee must be paid in advance before the course begins.
• Refund Policy: Once you start or play the recorded course content, refunds will not be issued under any circumstances.
• Course Access Period: You will have only 60 days to complete the purchased course or level.

Ps. The course period is non-extendable and cannot be adjusted for any reason.